Terms & Conditions 

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The Pet Aviator**

Last Updated: December 3, 2025

The Pet Aviator (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, submit a quote request, or communicate with us in any way.

By using our website or submitting information, you agree to the practices described in this policy.

 

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly

• Name

• Email address

• Phone number

• Physical address (optional)

• Pet information (name, breed, age, weight, medical/behavioral notes)

• Travel details

• Uploaded photos

• Any additional information submitted through forms or email

Automatically Collected Information

• IP address

• Browser type

• Device information

• Pages visited

• Basic website analytics (via Wix, Google, or similar tools)

No financial data is collected or stored on our website. Payments, if applicable, are handled securely off-site through third-party processors.

 

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide transport quotes

• Coordinate travel and communicate with clients

• Improve website performance and user experience

• Maintain business records and protect against fraud

• Send updates related to your booking or inquiry

• Comply with legal requirements

We do not sell, rent, or trade your personal information.

 

3. Sharing Your Information

We may share certain information only when necessary:

• With airlines, airport personnel, or transportation partners for booking purposes

• With veterinarians or required officials when health documents are needed

• With service providers who help operate our website (e.g., Wix)

• When legally required (court order, safety concerns, etc.)

We do not share your information for marketing by third parties.

 

4. Data Security

We take reasonable administrative, technical, and physical measures to protect your information, including the built-in security protections provided by the Wix platform.

However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

 

5. Data Retention

We retain your information only as long as necessary to:

• Provide services

• Maintain records for business and legal purposes

• Improve customer support and operations

You may request deletion of your data at any time (see Section 7).

 

6. Cookies & Tracking Technologies

Our website may use cookies and analytics tools that collect:

• General traffic data

• Page interactions

• Basic device information

You may disable cookies through your browser settings.

 

7. Your Rights

You may request at any time:

• Access to the information we have about you

• Corrections or updates

• Deletion of your information

• To opt out of future communications

To make a request, email: info@thepetaviator.com

 

8. Children’s Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children.

 

9. Updates to This Policy

We may occasionally update this Privacy Policy. Any changes will be posted on this page with a revised “Last Updated” date.

 

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

The Pet Aviator
Email: info@thepetaviator.com
Phone: 419-307-1561